WINTER FOREST OF LIGHT

Common FAQs and Policies

Q: Is this event pet friendly?

A: While Sandhill Nursery’s garden centre is pet-friendly, this event is not. Please leave your furry friends at home.


Q: What should I expect in terms of washroom facilities?

A: Portable washrooms are available on-site for guests.


Q: What are the event hours?

A: Open 6 days a week from 5 PM – 9 PM. Closed Tuesdays.

No walk-ins — entry is by advance ticket or registered Season’s Pass only. Limited nightly capacity, so please purchase onlinebefore arriving.


Q: Can I buy tickets when I arrive at Sandhill?

A: No, all tickets must be purchased in advance online. There are no on-site ticket sales. We recommend buying your tickets early to secure your preferred date and time, as nightly capacity is limited.


Q: Is parking free?

A: Yes, parking is free.


Q: Is the path accessible?

A: Accessibility depends on weather and ground conditions, which can change daily. The path is primarily wood-chip based and packed snow. We encourage you to contact our team to discuss your specific needs before visiting.


Q: Can strollers navigate the Forest of Light trail?

A: Strollers can access the path, but those with air-filled tires handle the terrain much more smoothly. For the easiest experience—especially on snowy nights—we recommend using a sled to pull or push little ones if you have one available.


Q: How long is the Forest of Light walk?

A: The light walk is approximately 1 kilometre from entrance to exit. It winds through the field, forest, and back through the garden centre, creating a beautiful outdoor experience from start to finish. Please dress warmly and wear suitable footwear for walking outdoors.


Q: Is this all outside?

A: Yes, this is an outdoor event. Please come prepared with proper footwear and weather-appropriate layers.


Q: Will you close during inclement weather?

A: Yes. Safety is our top priority — if conditions are not suitable, we will close the event. In the event that we need to close due to inclement weather, all ticket-holders will be notified, and closure information will be posted on our website. If you have a ticket for that day we will reach out to you to either reschedule or issue a refund.


Q: Can I buy tickets the day of?

A: Yes, tickets can be purchased online until 3 PM on the day of the event, provided it is not sold out.


Q: Can I purchase a ticket using a Sandhill Nursery gift card?

A: We can assist you with this either over the phone or in-store. Gift cards cannot be used to purchase tickets online. Please reach out to us if you need assistance.


Q: Can I get a refund?

A: Tickets are non-refundable.


Q: Is there food on-site?

A: Yes! The Rusty Rake Café is open Mon, Wed-Fri: 3PM – 9 PM & Sat-Sun: 9am-9pm, offering a delicious selection of food and drinks.


Q: Where can I stay in the area?

A: Please visit www.explorehuntsville.ca, scroll down to the "Where to Stay" location for a comprehensive list of local inns, hotels, motels and resorts!


Q: I need more information, who do I reach out to?

A: Please reach out to our team at 705-789-5319 ext 0 or orders@sandhillnursery.ca.